Return and Refund Policy

"At Salvatierra Express Service, we strive to provide excellent service and ensure our customers are satisfied with their transactions. However, we understand that circumstances may arise where a refund is requested.

Refund Policy:

- All refund requests will be reviewed on a case-by-case basis.

- Refunds will be provided at the discretion of Salvatierra Express Service.

- Refunds will not be provided if the customer failed to provide the necessary documentation for the transaction, including but not limited to:

    - Required identification

    - Vehicle documentation (e.g. title, registration)

    - Proof of insurance

- Refunds will not be provided for services that have already been completed.

Process for Requesting a Refund:

- Customers must contact Salvatierra Express Service in writing (via email or mail) to request a refund.

- Customers must provide a detailed explanation for the refund request.

- Salvatierra Express Service will review the request and notify the customer of the decision.

By using our services, customers acknowledge that they have read and understood this return and refund policy."